Remote System Administration
If you want help accomplishing what you want to do on an OS/2 or OS/2-based system, Blonde Guy can help. If appropriate to your problem, Blonde Guy can use Remote System Administration to take control of your system using OS/2 HelpDesk and perform the tasks you specify.
If Blonde Guy has already helped you fix your computer, and you wish to pay a consulting fee, this page will allow you to make certain fixed payments. If the fixed periods are not appropriate for the job, use the contact page to make other arrangements.
Your OS/2 computer must be connected to the Internet for remote control to work. OS/2 HelpDesk has been tested on OS/2 Warp 4, eComStation and ArcaOS. When you purchase remote administration, you will get a download link to the HelpDesk client that has been personalized for your use.
At an agreed upon time, Blonde Guy will call you on the phone, and you will run the HelpDesk client. The client will only connect to the Blonde Guy site, and will use encrypted communication to reduce the security risk inherent in remote control.
Blonde Guy will take control of your system, and perform the service you request. This service is subject to the limitations of remote control. You will be able to watch as the work is done.
HelpDesk session
Remote administration tasks are often swiftly accomplished, so there is a one half hour minimum charge ($62.50). For larger tasks, hourly charges will apply.
Use the contact page to arrange consulting or a helpdesk session. Once your problem is resolved, you can use the button below to pay your consulting bill.
If you would like to arrange other payment terms, use this order form and let me know terms in the Notes section.
Order remote system administration
Order form for a remote system administration session.
System requirements
The oldest system currently tested was OS/2 Warp 4 FixPak 11. OS/2 Warp 4, eComStation or ArcaOS are all acceptable systems. Internet access must be possible. Most standard home routers should be able to supply the needed connectivity.
HelpDesk uses secure shell (SSH) and runs the secure shell daemon (SSHD) on the remote system. Users who run SSHD will need to do some additional configuration. Most users only need to run the helpdesk client.
Geographic restrictions
Blonde Guy remote system administration is only available users in USA.
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